page top

Privacy Policy

Home / Privacy Policy

Attention: open in a new window. Print

Our Commitment

In handling your personal information, South West Slopes Credit Union is committed to complying with the Privacy Act 1988, the Australian Privacy Principles and the Customer Owned Banking Code of Practice.

A copy of our Privacy Policy is available on request.

Collection & Use of Personal Information

We collect and hold personal information about you to:

  • providing you with membership benefits, financial services and products or information about those benefits, services and products
  • providing you with information about financial services and products from 3rd parties we have arrangements with
  • conducting market or customer satisfaction research

The law also requires us to collect and hold personal information about you:

  • for our register of members
  • to verify your identity
  • to assess your capacity to pay a loan you:
  • have applied for
  • have guaranteed

Collection and Use of loan repayment History

We may also collect credit related information about your repayment history when you have a loan with us whether your have paid on time, when payments are due and when you have paid. We will disclose this information to credit reporting agencies from March 2014.

Providing your Personal Information to Other Organisations

In providing our financial services and products to you, it may be necessary for us to disclose your personal information to other organisations. We only disclose your personal information to the extent necessary and to the extent required by law. The types of organisations that we can disclose your personal information to are:

  • organisations that provide information to verify your identity
  • credit reporting agencies and other financial institutions that have previously lent you money
  • brokers and agents who have referred your business to us
  • persons you name as referees, or your employer, in loan applications
  • property valuers and insurers ‑ for property loans
  • lenders mortgage insurers
  • mortgage documentation service
  • trustee or manager of the securitisation loan programs
  • your guarantor
  • debt collection agencies, lawyers, process servers
  • contractors for statement printing and mail out, card and cheque production, market research or direct marketing
  • 3rd party product suppliers to provide information to you about their services and products
  • Credit Reporting Agencies

The credit reporting agency we provide information to is Equifax. You can contact them by:

Your Rights

You may access your personal information at any time by asking us. We may charge you a fee for this. If you ask us to correct any personal information we hold, we will do so, and without cost to you.

What if you do not wish to provide us with Information?

If you do not give us the personal information we require, we may not be able to admit you to membership or provide you with the financial service or product you have applied for.

You can contact us by:

Become a Member Enquire



Secure a Greener Futures loan today

9.99% pa
Variable Interest Rate

9.99% pa
Comparison Rate

Learn More

Car Loan Special

6.00% pa
Variable Interest Rate

6.00% pa
Comparison Rate

Learn More